Cancellations

Plasticprinters.com inventories all of the products offered on it’s on line store. Orders are processed and shipped with 24 hours of having placed the order. Orders placed with Plasticprinters.com may be cancelled prior to shipment. Orders cancelled prior to shipment will receive a credit less the Paypal order processing fee.

Technology and Supply Items

Technology and supply items may only be returned within 24 hours of the date of receipt with prior approval by Plasticprinters.com and the issuance of a return authorization number (RMA) by the company. A 15% restocking fee plus Paypal transaction fees and return shipping charges will be charged for return goods.

Returns

Authorized returns must be returned in saleable condition with the original packaging, including manuals, parts, or all applicable charges will apply.

Accuracy of Specifications:

Quotations are based on the accuracy of the specifications provided. Plasticprinters.com may return or deny a project at time of submission if copy, artwork or electronic files that do not conform to the information on which the original quotation was based.

Quotations

Project quotes are valid for 30 days. If the project deviates from the original specification Plasticprinters.com reserves the right to review and modify the quote once final order specifications are confirmed.

Creative Work

Sketches, copy and all other creative work developed or furnished by the provider are the provider’s exclusive property until paid for.

Copyrights

The client warrants that the subject matter to be printed is not copyrighted by a third party. The client also recognizes that because subject matter does not have to bear a copyright notice In order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce. The client further warrants that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. To support these warranties, the client agrees to indemnify and hold the supplier harmless for all liability, damages, and attorney fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided.

Personal and economic rights

The client also warrants that the work does not contain anything that is libelous or scandalous, or anything that threatens anyone’s right to privacy or other personal or economic rights. The client will, at the clients sole expense, promptly and thoroughly defend the supplier in all legal action on the grounds as long as the supplier promptly notifies the client if the legal action and gives the client reasonable time to undertake and conduct a defense. The supplier reserves the right to use his or her sole discretion in refusing to print anything he or she deems illegal, libelous, scandalous, improper, or infringing upon copyright law.

Liability:

Disclaimer of Express Warranties
The supplier warrants the work is as described in the agreed upon order. The client understands that all copy, proofs and preparatory work shown to the client is intended only to illustrate the general type and quality of the work. They are intended to represent that actual work.

Disclaimer of Implied Warranties

The supplier warrants only that the work will conform to the description contained in the agreed upon order. The suppliers maximum liability whether by negligence, contract or otherwise, will not exceed the amount specified in the order. Under no circumstances will the provider be liable for specific, individual or consequential damages.

Electronic Manuscript or Image

It is the customers’ responsibility to maintain a copy of all original files. The provider is not responsible for accidental damage to files or media supplied by the customer or for the accuracy of finished input or final output. Until the provider can evaluate digital input no claims or promises are made about the providers’ ability to work with digitally submitted files. And no liability is assumed for problems that may arise.

Alterations/Corrections

Art submittal specifications guidelines are located on the Plasticprinters.com web site. First proof from the artwork submitted to guidelines, no charge. Customers may make corrections to the supplied proof themselves and resubmit the files.

If proof changes are required by the client additional charges may apply to art creation, modification or proof revision.

Color Proofing/Proof Approval

A computer generated color proof is used to simulate how the printed piece will look. Because of the differences in equipment, plastic color, ink and other conditions between color proofing and production pressroom operations, a reasonable variation in color between color proofs and the completed job is to be expected. Certain ink colors can vary after some production processes. Therefore, exact PMS color matches cannot be guaranteed. When variation of this kind occurs, it will be considered acceptable performance and the proof becomes a contract between the client and the supplier.

An electronic proof approval is required before work begins on any given project.

Production/Turn Times

Production begins once your proof has been approved.

For printing that also requires personalization, or other value added steps that require client files to be provided the production turn around time begins when those files are complete and correct.

There will be no liability or penalty for delays due to state of war, riot, civil disorder, fire, strikes, accidents, actions of government or civil authority, acts of God, or other causes beyond the control of the provider. In such cases, schedules will be extended by an amount of time equal to the delay incurred.

Customer Furnished Materials

The provider bears no responsibility for discrepancies between delivery tickets and actual counts.

Customer supplied cards must be delivered according to specifications furnished by the provider. These specifications will include correct weight and thickness. Other materials furnished by the customer must be usable by the provider without alteration or repair.

Over-runs and under-runs

Over-runs and under-runs will not exceed 10%. Plasticprinters.com will bill for actual quantity delivered within this tolerance. If the client requires a guaranteed quantity, that deviation from Plasticprinters.com’s standard policy must be approved, and specified that the time of placing the order.

Rush Orders

Rush orders are possible but are subject to management approval and a 25% rush charge.

Payment

Upon receipt of project proof approval clients will be charged 50% of the quoted project price. This payment must be made and or received before that project will move into production. Upon completion and, prior to shipping, complete payment of the project, any changes or additional charges incurred to include shipping, must be made or have been received. Plasticprinters.com accepts all major credit cards.

Storage of Materials

The provider will retain immediate materials until the customer has accepted the project. The provider will not be liable for any loss or damage to stored material beyond what is reasonable by the provider’s fire and extended coverage.

Terms

Credit terms can be established with Plasticprinters.com’s accounting department. Without an established account, Plasticprinters.com may request advance payment as deemed necessary via wire transfer, check, American Express, MasterCard, or Visa. If terms are extended, accounts not paid within terms are subject to a 1.5% monthly finance charge. Past due accounts will also be responsible for any collection fees incurred in obtaining full payment.

Purchase Orders

All purchase orders can be received via general mail, courier, phone, fax or electronic mail. All verbal orders must be followed with a confirming letter, fax or e-mail.

Terms/Claims/Liens

Claims for defects, damages, or shortages must be made by the client in writing no later than 24 hours after delivery. If no such claim is made, the supplier and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that the supplier’s performance has fully satisfied all terms, conditions and specifications.

It is customary in the industry that the supplier’s liability will be limited to the quoted selling price of defective goods, without additional charge for special or consequential damages as specified. As security for payment of any sum due under the terms of this agreement, the supplier has the right to hold and place a lien on all client property in the supplier’s possession. The right applies even if credit has been extended, notes have been accepted, trade acceptances have been made, or payment has been guaranteed. If payment is not made, the client is liable for all collection costs incurred.

Cancellations

Orders may be cancelled prior to press time or during production but the client will be billed and/or charged for time and materials at Plasticprinters.com’s current rates.

Returns

Equipment, supplies and accessories cannot be returned without a return authorization number from Plasticprinters.com. A 15% restocking fee will be charged for authorized return goods. All products that are not suitable for customer use must be reported within 24 hours of receipt of the materials.

Advertising Products

Plasticprinters.com reserves the right to feature any product in its advertising or promotional material, unless specified by the customer in writing.